COVID-19 Small Business
Survival Guide

Food + Beverage Retail Services

How Payroc’s Products & Services Can Help

Food + Beverage

Build a Custom Website With Full Design Support

All small businesses need an online presence during COVID-19. We have an option that is mobile friendly, can take online orders, is easy to manage, and has no setup fees or contracts. We are waiving monthly fees and your website will be ready in about a week!

Next-day & Same-day Funding Available

Once you make a sale, you need your money right away. Our Same Day Money Express™ allows you to close batches well after business hours and still receive available funds. Forget about money being stuck in a deposited or posted stage. Your money will be available and ready for withdrawal by close of business on the same day.

Eliminate 60-90% Of Your Credit Card Processing Fees

Payroc’s Compliant RewardPay Program allows businesses to pass a “credit card charge” onto the consumer, saving businesses up to 90% on their monthly processing fees. Our point-of-sale and terminal technology automatically passes a “credit card charge” onto a credit card sale and lets businesses offset some or all of their processing costs. Plus, all new customers get a free mobile swiper for 60 days to take payments anywhere.

Reward Your Customers for Paying Cash

Payroc can eliminate or drastically reduce your payment processing costs by 50-80%. Reward your customers who pay by cash or check by giving them a discount. Offsetting your cost allows you to put more to your staff, customers, marketing, and establishment. This program is 100% compliant with all major card brands (Visa/MasterCard/Discover).

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Tips & Tricks

Post your COVID-19 announcement on your website

Post your COVID-19 announcement via a pop-up on your website, add language to your homepage, email blasts, and social media.

Take online orders, offer take out, pick-up, & delivery

Be sure to enable your staff to handle all deliveries so you can get your money faster!

Offer customers the ability to purchase gift cards online

Payroc will waive the $850 set-up fee for qualifying new customers who participate in our Gift & Loyalty Program.
Simplify your menu into to-go meals

Get creative with your new menu by offering “meal deals” and specials to entice housebound consumers.

Promote Contactless Payments

Many credit cards and smartphone mobile wallets are contactless-enabled. This means that consumers can simply (and securely) “tap” their card or their cell device to a point-of-sale (POS) terminal at a check-out counter to pay for goods and services. This enables consumers to avoid handing over cash or multiple people touching credit cards.

Look into a Dining Bond

A dining bond works like a savings bond, where you can purchase a “bond” at a value rate to be redeemed for face value at a future date. Click here for more information or instructions on how to participate.

Creative Example:

Atlanta’s Iberian Pig usually serves its customers tapas and tasty cocktails within their vibrant dining room. Rolling with the punches, the owner began aggressively marketing their to-go options and reminding folks they can still have a tapas party within their own home.

Helpful Links:

How Payroc’s Products & Services Can Help

Retail

Build a Custom Website With Full Design Support

All small businesses need an online presence during COVID-19. We have an option that is mobile friendly, can take online orders, is easy to manage, and has no setup fees or contracts. We are waiving monthly fees and your website will be ready in about a week!

Next-day & Same-day Funding Available

Once you make a sale, you need your money right away. Our Same Day Money Express™ allows you to close batches well after business hours and still receive available funds. Forget about money being stuck in a deposited or posted stage. Your money will be available and ready for withdrawal by close of business on the same day.

Eliminate 60-90% Of Your Credit Card Processing Fees

Payroc’s Compliant RewardPay Program allows businesses to pass a “credit card charge” onto the consumer, saving businesses up to 90% on their monthly processing fees. Our point-of-sale and terminal technology automatically passes a “credit card charge” onto a credit card sale and lets businesses offset some or all of their processing costs. Plus, all new customers get a free mobile swiper for 60 days to take payments anywhere.

Reward Your Customers for Paying Cash

Payroc can eliminate or drastically reduce your payment processing costs by 50-80%. Reward your customers who pay by cash or check by giving them a discount. Offsetting your cost allows you to put more to your staff, customers, marketing, and establishment. This program is 100% compliant with all major card brands (Visa/MasterCard/Discover).

Tips & Tricks

Post your COVID-19 announcement on your website

Post your COVID-19 announcement via a pop-up on your website, add language to your homepage, email blasts, and social media.

Mention ways customers can support your online business

Purchase gift cards for future use. Payroc will waive the $850 set-up fee for qualifying new customers who participate in our Gift & Loyalty Program. Create virtual tip jars for employees who are out of work. Share social content from you and other local businesses.

Spin up an ecommerce site using Ecwid

Sync and sell across any website, social media & marketplaces. Integrate with Google and Facebook advertising and control inventory/order management with one dashboard. Ecwid provides live customer support and a Versatile mobile app for on-the-go management.

Visit Ecwid
Find new ways to engage with customers

Become more active on social media. Host live content like workouts, product reviews, clothing try-ons, or webinars.

Offer curbside pickup and flexible shipping

Be sure to be flexible with your shipping options or even better, offer free shipping to housebound customers.

Reassure customers that you are taking sanitation measures

Post and update your cleaning and sanitation practices at retail locations, continue to educate employees on handwashing policies, and safely handle products during packaging and shipping.

Creative Example:

Charis Books & More is an independent bookstore that is very connected to their community full of book lovers, poets, activists, and much more. After staying alive for 45 years and thriving despite the Amazon.Com boom, COVID-19 posts a major threat to their longevity. Despite the odds, they are still processing a large volume of sales thanks to their $1 shipping deal!

Helpful Links:

 

How Payroc’s Products & Services Can Help

Services

Build a Custom Website With Full Design Support

All small businesses need an online presence during COVID-19. We have an option that is mobile friendly, can take online orders, is easy to manage, and has no setup fees or contracts. We are waiving monthly fees and your website will be ready in about a week!

Next-day & Same-day Funding Available

Once you make a sale, you need your money right away. Our Same Day Money Express™ allows you to close batches well after business hours and still receive available funds. Forget about money being stuck in a deposited or posted stage. Your money will be available and ready for withdrawal by close of business on the same day.

Eliminate 60-90% Of Your Credit Card Processing Fees

Payroc’s Compliant RewardPay Program allows businesses to pass a “credit card charge” onto the consumer, saving businesses up to 90% on their monthly processing fees. Our point-of-sale and terminal technology automatically passes a “credit card charge” onto a credit card sale and lets businesses offset some or all of their processing costs. Plus, all new customers get a free mobile swiper for 60 days to take payments anywhere.

Reward Your Customers for Paying Cash

Payroc can eliminate or drastically reduce your payment processing costs by 50-80%. Reward your customers who pay by cash or check by giving them a discount. Offsetting your cost allows you to put more to your staff, customers, marketing, and establishment. This program is 100% compliant with all major card brands (Visa/MasterCard/Discover).

Tips & Tricks

Post your COVID-19 announcement on your website

Post your COVID-19 announcement via a pop-up on your website, add language to your homepage, email blasts, and social media.

Create sales for your products & merchandise

Get resourceful and start selling your products and merchandise online!

Move classes, webinars, or programs online

Use services like Zoom, Uberconference, RingCentral or Social Media live platforms. Need help moving online? Adobe has a great guide to get you started.
Ask your customers to purchase gift cards

Payroc will waive the $850 set-up fee for qualifying new customers who participate in our Gift & Loyalty Program.

Interact with small businesses’ social media pages

Interact with other small businesses within your industry. The more engagement the better. Likes, comments and shares go a long way.

Ask your customers to leave a positive online review

Use platforms like Yelp and Google Reviews. Those good stories are read by potential customers and can lead to more business.

Creative Example:

This is a creative example of a small-business salon using their social media platform to showcase “gift-sets” that customers can purchase online. They are also offering pick-up and delivery, and included a free gift as an added incentive to purchase.

Helpful Links:

See if you qualify now

I am here to help streamline your business and lower your overhead in minutes.

Let's talk

CHRIS FISCHER
Phone (708) 285-2552
Email chris.fischer@payroc.com

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